Find clear answers about orders, nationwide delivery, sizing, returns, payments, and bulk orders.
You can order through our website or directly on WhatsApp. Select your product and size, then use the available WhatsApp or cart checkout options to submit your order. Our team will confirm the order with you on WhatsApp before payment.
Standard nationwide delivery is ₦5,000 per order.
No. The standard ₦5,000 delivery fee is charged once per order, regardless of the number of items, quantities, or variants in that order.
Delivery typically takes 1–3 business days depending on your location.
Yes. Same-day delivery is available in Lagos only. Contact us on WhatsApp to confirm availability and arrangements for your location.
Yes. International delivery is available, with shipping arrangements and pricing handled case-by-case through WhatsApp.
Some remote or out-of-coverage locations may attract an additional courier or waybill surcharge. If applicable, we will confirm the additional charge with you on WhatsApp before dispatch.
Yes. You can request changes to your size, quantity, address, or other order details before dispatch.
If a change or second delivery is required after dispatch because of a mistake on the customer's end, the customer is responsible for the second delivery cost.
Our business and WhatsApp support hours are:
Each product page includes a size guide. As a general guide, if you're between sizes and prefer a relaxed fit, size up. If you're still unsure, message us with your measurements and we'll help you choose the right size.
Sizes vary by product. Football boots currently use EU sizing, while jerseys and sportswear use the sizes shown on each product page.
For jerseys, player versions commonly use M, L, XL, and 2XL.
Children's jerseys generally follow:
Older teenagers may be able to wear player-version M depending on their measurements and preferred fit. Always check the individual product's size guide or contact us on WhatsApp if unsure.
Message us on WhatsApp with the product and size you're looking for. We'll check available stock and let you know if we can source it for you.
Yes. Custom name and number printing is available on jerseys. Contact us on WhatsApp with your requested name and squad number to arrange customization.
Quantum Jersey offers football boots, jerseys, and sportswear.
We offer premium-quality football and sportswear products selected for customers who want quality gear at competitive Nigerian-market prices.
After your order is confirmed on WhatsApp, payment is made by bank transfer.
Payment must be completed before your order is dispatched.
Yes. Size exchanges are available within 7 days of delivery, subject to stock availability.
If your preferred replacement size is unavailable, we'll offer a full refund instead.
Yes. Unworn, unaltered items with all original tags attached can be returned within 7 days of delivery for a full refund or exchange.
Items must be in the same condition in which they were received.
No. Personalised/name-printed jerseys are non-returnable.
Contact us immediately with photos of the damaged item and your order number. We'll arrange a replacement or full refund at no cost to you.
Contact us immediately with your order number. We'll review the delivery issue and arrange an appropriate resolution, including a replacement or full refund where applicable.
Yes. We offer bulk orders for customers such as teams, academies and other groups.
Yes. We offer tiered discounts on orders of 5 jerseys or more.
Wholesale and bulk orders are quoted case-by-case based on the order requirements. Contact us on WhatsApp to discuss your order.
Reviews are moderated before publication. Website-order reviews are checked against the relevant order information, while previous customers can have their purchases manually verified against existing transaction records before receiving a Verified Purchase badge.
Yes. Previous customers can submit a review through our review page and select the product they purchased.
Can't find what you're looking for? Message us on WhatsApp and our team will help you.
Chat with us on WhatsApp